The Unusual Pet Vets Osborne Park

Dr Shona was so kind and caring while dealing with the terminal illness of our beloved pet chicken. She was calm and reassuring and very thorough and knowledgeable. We can't thank her enough for making a terrible ordeal more bearable.

I came in with my very ill rat, Einstein, who unfortunately passed away. The vet took him in immediately and began stabilising him, and gave me the options. I decided euthanasia was the best thing to do in his condition. The vets and nurses were so supportive, understanding and patient. They gave me time with him and even took his little paw prints. They were very sympathetic and gave me a lot of time. I even paid much less than I expected to.Today I unexpectedly received a letter in the mail from them. It is a handwritten card with a beautiful photo of a rat on the front and a packet of Everlasting Daisy seeds that I will be planting over Einstein’s little burial spot. This is the most thoughtful thing I have ever gotten and I am so grateful for the amazing staff at UPV. Thank you so much for all you do, I appreciate you guys ❤️

This place was incredible! Unfortunately I had to take my pet rat to cross the rainbow bridge today and the staff was the most compassionate people you could have hoped for. I opted for a at home burial. The shroud they wrapped her in was simply beautiful. They even made some little ink paw prints of her. This is my first time having to personally deal with a vet appointment to help a animal pass the rainbow bridge. The comfort the staff provided will stay with me forever. Thankyou.

My visit here over the WA day long weekend was very good. The vet spent around 45 minutes with us talking to us and explaining every including costs that may arise in the future with the issue. My beautiful parrot loved the vet, she doesn't like other people but everytime he left the room, she was waiting at the closest bench for him when he came back in.I live in Joondalup and Osborne park is the closest avian vet, as Balcatta doesn't have a resident avian vet anymore. It's definitely worth the travel for the expertise and care I received.

A big thanks to Dr.Kelly for seeing our guinea pig, Mr.P today. She was so lovely and was able to provide all the information & more! We’re happy to know that our piggy is happy & healthy with the help of Kelly cutting his nails. Price was reasonable for an overall checkup. Highly recommend bringing your little loved ones to Dr.Kelly

I had Dr Sam Loughridge to treat my rabbit. He is natural animal person as my rabbit went up to him straight away. He did a great job explaining the issue and was very gentle and understanding with my pet. I find some vets to be a bit rough / cold but Sam is exceptional with animals. I fully recommend Sam to anyone with rabbits and probably all other small animals.On the downside the appointment was 20m late and I felt the fees were a little on the higher side ( as an example the 24hr pet vet was cheaper for a consult at 2am in the morning ) but I guess you also get what you pay for, the 24hr vet didn't solve the issue or have the ability to flush tear ducts.So overall if you want an exceptional vet for unusual animals to solve complex medical issues this is the best place I have found in Perth.

They have been very mean to me over the past few days and they don't care about my emotional wellbeing even though I'm autistic and very sensitive.. Lucinda is the only vet worth seeing.

A wonderful and reassuring experience every single time. I have gone there 4 times since June for my bearded dragon, Ted.My first time was with Dr. Holly Yang for a ScaleStart Package. She was lovely to speak with, kind, and friendly and things went very smoothly. She was very helpful and answered all questions with enthusiasm and patience.The second time was when I had to admit Ted for emergency and had to leave him there for a few hours. Dr. Kelly Giles took care of him and she was also terrific. She was very knowledgable, sensitive, and friendly. I felt very safe having Ted under her care.The third and fourth were with Dr. Mike Geen. Ted has spent the most amount of time with him so I feel 100% confident in saying that you will not regret putting your reptile under his care. I feel that Dr. Mike has put an outstanding quality of medical care towards my Ted, always helpful, patient and kind. Answered my questions with patience and expertise. He took his time to explain Ted's conditions, made sure if I had any concerns and listened to them very well.Overall, I would definitely recommend The Unusual Pet Vets in Osborne Park. I have gone to different vet clinics for my Ted and I can 100% say for certain that even though The Unusual Pet Vets are a bit more costly, I am more than happy to go to them every single time as I feel that their quality of care and expertise is unmatched. Everyone there are all lovely and passionate people, very highly recommend.

It has taken me a couple of days to write this review as I have been very affected. Long shorty short, I took my Guinea pig who had an issue in his eye (cloudy). Vet Holly Yang attended him. He took him away from me to check him - I couldn’t see any procedures, when she came back to the box with a horrid face she told me that “she has never seen a worst eye than this”… I asked what was wrong and she just said that he needed an EYE REMOVAL as an URGENT SURGERY. I was confused as my Guinea wasn’t acting weird - he still eats, poos normally and move normally. He is a shy boy and I took him for a check up because he also had a bold patch in his back.I was so overwhelmed an concerned that he was in pain because she kept insisting that this surgery was needed as an emergency as he was in SO much pain.I asked her how much was the surgery and medicines (that were already dispensed without my consent)She told me the surgery was around 1,300 au and the appointment and medicines were 415 aud. I asked if there was any sort of discount or anything… she said that I could apply for vet pay to pay on instalments (which is a rip off -18% of interest daily), otherwise I would have to go with the euthanasia as he was in SO much pain.Please note that I didn’t purchase the eye drops that Holly Yang wanted me to take home ($115 aud), because my boy was supposed to loose his eye next morning. (Literally one drop would have cost me 115 aud) (does that make any sense?)She delivered the news and messages in the hardest way, not compassion and sensitivity. Just blunt as.Things were not making sense for me so even tho she booked my boy for the surgery next day at 8.30 am I decided to take my Guinea to Drovers Wanneroo Hospital for a second opinion. (Guinea pig FB Group recommended)The owner of the hospital, DR. Wayne, who is specialised in small animals, told me that my Guinea had a higher intraocular pressure (the reading was less than a half of what UVP advised) and that him as vet would recommend an eye removal surgery if the Guinea was presenting discomfort, however he doesn’t seem to be bothered with his blind eye. So he gave a me an alternative treatment with eye drops and told me stop with the Tramadol (that UVP pushed to sell it) and that I would only keep using Meloxicam for the inflammation.He actually assessed my boy in front of me, he delivered the news with enough care for me to understand and process everything.I am furious with Unsual Pet Vets.On top of everything, they have been harassing me to re schedule my boy for the “urgent” surgery when he DOESN'T NEED. Calls and messages telling me that he is in so much pain that he needs the surgery or the euthanasia. Are they kidding themselves?The fact of them pushing for something that isn’t needed, dispensing medicines without my consent, insisting on medicines that were not needed, and also, being rude as well as not compassionate is enough for me to write this review and alert all people TO AVOID THIS PRACTICE and hopefully ban that vet from practicing.Note: if you go there, you will get charged a fortune and they will try to send your for an unnecessary surgery and tons of medicines.Today, my boy could have been dead, but guess what? He is happy, running in the yard, squeaking on the green grass.Date of visit: Tuesday 9/8/22Osborne ParkApologies for the length,Thanks for readingPhotos of today: 12/8/22